Will the Rise of AI Replace Human Jobs in Key Business Sectors?

The rise of Artificial Intelligence (AI) has led to speculation about its potential to replace humans in key business sectors. Some experts believe that AI may take over specific tasks and industries, leading to significant human job displacement in key sectors and a paradigm shift in the economy. Others argue that AI can augment human capabilities and enhance job performance, ultimately leading to increased productivity and growth. As AI continues to influence human lives, it is important to consider the potential impact on the workforce and the economy.

Artificial Intelligence vs. Human Intelligence

Artificial Intelligence (AI) refers to the development of computer systems that can perform tasks that would normally require human intelligence, such as recognizing patterns, learning from experience, and decision-making. While AI has made significant advances in recent years, it is important to understand the differences between AI and human intelligence.

One key difference is the ability to adapt and learn. While AI systems can be trained to perform specific tasks, they cannot adapt to new situations in the same way that humans do. They also cannot learn from experience in the same way that humans do. Human intelligence is also more flexible and creative, allowing us to find novel solutions to problems.

Another difference is the ability to understand and interpret context. Humans can understand and interpret the meaning and context of language, whereas AI systems are limited to processing and responding to specific keywords and commands. Humans can recognize and understand emotions, which is a key aspect of communication and social interactions.

It is important to note that while AI has made significant progress in replicating some aspects of human intelligence, it has a fair share of limitations compared to human intelligence. AI systems can’t experience emotions or understand complex social situations in the same way as humans do. Understanding the differences between the two can help us to better utilize AI in a way that complements and enhances human capabilities, rather than replacing them.

Staggering Statistics

AI has been eating up human jobs quietly. Thanks to the rapid automation of the global economy. As the situation stands: 

  • AI may eliminate 73 million jobs in the United States alone by 2030. This figure accounts for 46% of the current jobs. Additionally, 20 million workers engaged in the manufacturing sector, are at risk of losing their jobs  
  • Over 35% of American citizens fear that AI-induced automation could trigger massive job displacement 
  • More than 25% of American job holders are highly likely to lose their jobs due to automation 
  • Over 80% of American citizens agree that AI is better suited for jobs that are highly dangerous for human beings
  • There are 310,700 industrial robots currently engaged in different jobs across the United States, with a projected increase of 40,000 units each year 

Advantages of using AI for Businesses

Artificial Intelligence (AI) has the potential to revolutionize the way businesses operate and make decisions. By automating certain tasks and processes, AI can help businesses to increase efficiency and productivity, leading to cost savings and increased profitability. Check out some of the key advantages of adopting AI for businesses today:

  • Increased Efficiency: AI systems can process large volumes of data quickly and accurately, allowing businesses to make faster and more informed decisions
  • Improved Accuracy: AI systems can be trained to perform tasks with a high degree of accuracy, reducing the risk of human error
  • Enhanced Customer Experience: Organizations can now utilize AI-generated content to improve the overall customer experience. Over 30% of content marketers agree that implementing AI has had a positive impact on their marketing campaigns  
  • Increased Competitiveness: By implementing AI, businesses can gain a competitive edge by streamlining processes and increasing efficiency
  • Cost Savings: By automating processes, businesses can reduce labor costs and increase profitability
  • New Revenue Streams: AI can help businesses identify new opportunities and create innovative products and services, leading to new sources of revenue

As AI continues to make strides, businesses must consider how they can leverage the power of automation to improve their operations and stay competitive in the market.

Challenges that AI Poses to Businesses Today

While Artificial Intelligence (AI) offers numerous benefits to businesses, it also poses many challenges that they must be aware of. Some of the key challenges that AI poses to businesses today are:

  • Integration: Integrating AI systems into existing business processes can be complex and time-consuming, requiring significant resources and expertise
  • Training and Maintenance: AI systems require ongoing training and maintenance to remain effective. This can be a significant time and resource commitment for businesses
  • Lack of Transparency: Some AI systems, particularly those using machine learning algorithms, can be difficult to understand and explain. This lack of transparency can make it difficult for businesses to trust and adopt these systems
  • Ethical Concerns: AI systems may trigger ethical concerns related to data privacy and security. Businesses need to consider these issues and adopt transparency practices
  • Job Displacement: The adoption of AI by businesses may lead to job displacement, because of process automation. They must consider the impact on their workforce and put measures in place to mitigate any negative consequences

Can AI Replace Humans at Jobs?

AI can help trained systems perform specific tasks more efficiently than humans. But it is important to recognize the limitations of AI and the unique capabilities that define and govern human intelligence. Understanding these differences can help us to better utilize AI in a way that complements and enhances human capabilities, rather than replacing them.

Jobs That AI Can Replace

AI can automate specific tasks and processes, leading to speculation about which jobs it may potentially replace:

  • Data Entry: AI systems can process large data sets quickly and accurately, making them work fittingly well for data entry tasks
  • Manufacturing: AI systems can be used to conduct tasks such as assembly and quality control in manufacturing settings, potentially eliminating the need for human workers
  • Data Analysis: AI systems can analyze large data sets and identify patterns and trends, potentially replacing the need for human data analysts
  • Transportation: With the prevalence of autonomous, driverless cars, the adoption of AI by automobile companies may lead to massive job cuts in the sector, in the near future 

Jobs That AI Can’t Replace

As mentioned earlier, despite all the advantages, AI can’t match up with human intelligence and can’t replace all jobs, including:

  • Creative Jobs: AI systems can’t beat human creativity. Jobs that require the ability to generate new ideas and solve complex problems are less likely to be replaced by AI
  • Emotional Intelligence Jobs: AI systems can’t experience or address human emotions or understand complex social situations in the same way that humans do. Jobs that require the ability to understand and respond to emotions are likely to remain safe
  • Interactive Jobs: While AI-powered virtual assistants can provide basic customer service, they are not capable of the same level of human interaction. Jobs that require personal interaction and communication may survive the AI age
  • Physical Labor Jobs: AI systems can’t carry out physical tasks with the same level of dexterity and precision as humans. Jobs that require physical labor are less likely to be replaced by AI

The question of whether AI can replace doctors and lawyers is a complex one, and the answer depends on the specific tasks that these professionals perform. AI can assist doctors in the diagnosis and treatment of certain medical conditions. AI systems can analyze patient data and identify patterns and trends that may be difficult for humans to discern. However, remember that AI systems are not capable of replacing the human judgment and decision-making of a trained physician.

Similarly, AI can help lawyers in conducting tasks such as legal research and document review. However, it is unlikely that AI will replace the critical thinking and problem-solving skills of a trained lawyer. The legal practice also requires an understanding of complex social and cultural contexts, which is beyond the capabilities of current AI systems.

How will AI Impact the Future?

Artificial Intelligence (AI) will continue to significantly impact our future, and it will drastically influence our lifestyle, socio-economic outlook, and other spheres of life. Here are some ways in which AI could shape the future:

  • Process Automation: Taking advantage of AI, businesses can automate specific processes. Centric’s remarkable effort to automate the Employee Portal of Majid Al-Futtaim – a conglomerate in the United Arab Emirates – to streamline Human Resource operations, with SharePoint Workflow implementation is a case in point.        
  • Improved Efficiency and Productivity: Businesses can leverage AI to automate specific processes to increase employees’ efficiency and productivity, which may lead to cost savings and increased profitability for businesses.      
  • Enhanced Decision-making: AI systems can analyze large volumes of data and identify patterns and trends, potentially leading to improved decision-making in a variety of industries.
  • New Products and Services: Leveraging the power of AI, businesses can develop and market new products and services that were previously not possible.
  • Improved Healthcare: AI can improve the diagnosis and treatment of medical conditions, leading to improved healthcare outcomes.
  • Economic Development: The adoption of AI by businesses can trigger significant development in the economy that may lead to a better future

The impact of AI on the future is difficult to predict with certainty, but it will and continues to transform our lives for the better. Businesses, policymakers, and individuals need to consider the potential impact of AI and take a strategic approach to its adoption.

Centric delivers HR Process Automation Project “Marhaba” for Majid Al Futtaim

Centric’s remarkable effort to automate the Employee Self-Service Portal of Majid Al-Futtaim – a conglomerate in the United Arab Emirates – to streamline Employee onboarding, with Custom Built .Net Rules Engine, is one of the most significant achievements for the mission-oriented company. 

Centric delivered a cutting-edge solution automating over 130 HR onboarding related processes, with document management in Microsoft Sharepoint and integrations into SAP Success Factors, resulting in enhanced communication, collaboration, and flawless service delivery for new hires, thereby ensuring increased trust and productivity before and during the onboarding.

Centric was highly praised for the quality and timeliness of delivery of the project. 


Artificial Intelligence (AI) is here to stay, and it will continue to influence our thought processes and lifestyles in unprecedented ways. While AI can automate specific tasks and processes, fed into the system, it can neither match human intelligence nor replace all jobs. For example, jobs that involve critical thinking, emotional intelligence, or creativity may sustain the AI onslaught. The winners in this whole transformation and the age of artificial intelligence will be the companies that augment their workforce with the AI. 

Centric already is using GitHub Co-Pilot and ChatGPT for its different teams. Co-Pilot is AI developers that writes clean code using best practices. Meanwhile, ChatGPT is transforming all departments inside Centric with Content, Research, Code as well as Strategy. 

As AI continues to advance, it is crucial for businesses, policymakers, and individuals to carefully consider the potential impact of AI and take a strategic approach to its adoption.

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Usman Khalid

About the Author Usman Khalid

Usman Khalid is the founder & CEO of Centric DXB. He excels in taking the point of view of both our clients and our internal teams - expressing those perspectives, concerns and requirements to the other side. Aspiring clients & partners can reach him on [email protected]