Community Management

Content is king! This is the holy truth for anyone in with the communications industry, our team of experts recommends content that is relevant to your brand and target audience. We look at primary and secondary digital research to determine the Hero, Hub and Help content matrix that suits the platform and customer journey your campaign intends to take customers on. We reverse engineer the intent of purchase to deliver quantifiable value.

Platforms

We use Social Bakers and Hootsuite for the scheduling of posts and native platform based responses from fans & customers.

Strategy

To grow brand equity, we execute engagement strategies that respond to every customer query, complaint, or review with a brand voice that is localised.

Reporting

Every business has different objectives from their social campaigns. We deliver customized reports based on your Key Performance Indicators.

Marketing

To reach the community better, we use promoted posts, click to like ads, click to lead ads, and location based marketing that attracts qualified footfall.

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